PMP考試試題一：

Two project team members experience issues working together. These issues could impact the team’s productivity and prevent the team from meeting the project’s deadline. The project manager advises the two team members to work together to meet the project deadline. Neither team member is satisfied, but they comply with the project member’s instructions.Which technique does the project manager use for conflict resolution?

A.Force/direct

B.Withdraw/avoid

C.Collaborate/problem solve

D.Compromise/reconcile

兩名項目團(tuán)隊成員共同合作中遇到問題。這些問題可能影響到團(tuán)隊的工作效率并讓團(tuán)隊不能滿足項目限期。項目經(jīng)理建議兩名團(tuán)隊成員合作以滿足項目期限。兩名團(tuán)隊成員都不滿意，但他們遵守項目經(jīng)理的指示。項目經(jīng)理使用了下列哪一項沖突解決技術(shù)？

A.強(qiáng)迫/命令

B.撤退/回避

C.合作/解決問題

D.妥協(xié)/調(diào)解

PMP答案解析：兩名團(tuán)隊成員都不滿意，排除C。兩名團(tuán)隊成員遵守項目經(jīng)理的指示，并沒有回避問題，排除B。妥協(xié)/調(diào)解是雙方一定程度上滿意，排除D。

PMP參考答案：A

PMP考試試題二

A project is completed and the project team is reassigned before the completion of lessons learned. As a result, the project manager is unable to update the project's knowledge base. When should lessons, learned have been collected?

A. Throughout project life cycle

B. After the project's life cycle was complete

C. During process improvement

D. During project team meetings

項目完成后，項目團(tuán)隊在完成經(jīng)驗教訓(xùn)前被重新分配。結(jié)果，項目經(jīng)理無法更新項目的知識庫。應(yīng)在什么時候收集經(jīng)驗教訓(xùn)？

A.在整個項目生命周期

B.在項目生命周期完成后

C.在過程改進(jìn)期間

D.在項目團(tuán)隊會議期間

PMP答案解析：經(jīng)驗教訓(xùn)的總結(jié)需要在整個項目生命周期中進(jìn)行。

PMP參考答案：A

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