PMP考試試題一：

A project is more than 50 percent complete, and the customer is pleased and fully confident in the project team, the customer asks to include several new functions, with the hope that the final project report will impress company management. Some team members have already completed one of the functions with satisfactory resifts. How should the project manager respond to the customer's request?

A.Evaluate the customer's request, and incorporate it into the overall change control process.

B.Train team members and prohibit the addition of new functions without authorization.

C.Reject the customer's request because it is unnecessary.

D.Accept the function that has been completed, and follow change request procedures for the other functions.

某項(xiàng)目已經(jīng)進(jìn)行了一大半了并且非常順利，客戶也很高興并對(duì)項(xiàng)目團(tuán)隊(duì)充滿信心。客戶希望能在項(xiàng)目中增加幾項(xiàng)新功能，期望在最后項(xiàng)目匯報(bào)的時(shí)候，給公司的管理層留下非常深刻的印象。因?yàn)榭蛻襞c團(tuán)隊(duì)成員關(guān)系很好，所以部分團(tuán)隊(duì)成員已經(jīng)完成了一項(xiàng)新功能，效果確實(shí)不錯(cuò)。請(qǐng)問項(xiàng)目經(jīng)理應(yīng)該怎么應(yīng)對(duì)此客戶需求？

A.評(píng)估客戶的要求，納入整體變更控制。

B.培訓(xùn)團(tuán)隊(duì)成員，禁止私自增加新功能。

C.拒絕客戶的要求，因?yàn)闆]有這個(gè)必要。

D.接受已完成功能，其它功能需求走變更流程。

PMP答案解析：四個(gè)答案中，最符合變更管理程序的做法是A

PMP參考答案：A

PMP考試試題二

Concerned that a project will miss a critical milestone, the customer insists on conducting the phases concurrently to save time. Before approving this change, which of the following should the project manager conduct?

A.Schedule impact analysis

B.Crashing impact analysis

C.Dependency and requirements analysis

D.Cost impact analysis

因?yàn)閾?dān)心項(xiàng)目將延誤一個(gè)關(guān)鍵里程碑，客戶堅(jiān)持同時(shí)實(shí)施階段工作以便節(jié)約時(shí)間。批準(zhǔn)這個(gè)變更之前，項(xiàng)目經(jīng)理應(yīng)開展下列那一項(xiàng)工作？

A．進(jìn)度影響分析

B．趕工影響分析

C．依賴關(guān)系和需求分析

D．成本影響分析

PMP答案解析：題干說“客戶堅(jiān)持同時(shí)實(shí)施階段工作”，這是快速跟進(jìn)改變依賴關(guān)系

PMP參考答案：C

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