PMP考試練習題一：

Two project team members disagree on the technical solution for a given requirement, which reduces team morale. Who has the initial responsibility for resolving this disagreement?

A. Project sponsor

B. Project team members

C. Project manager

D. Human resource manager

兩名項目團隊成員對給定要求的解決方案有意見上的分歧，從而降低了團隊士氣。誰擁有解決這一分歧的初始責任？

A.項目發起人

B.項目團隊成員

C.項目經理

D.人力資源經理

PMP答案解析：沖突解決的初始責任首先是沖突者雙方，然后是項目經理。

PMP參考答案：B

PMP考試練習題二：

A project manager developed a rigorous communications management plan and sends regular emails to all stakeholders regarding the project’s progress. However, a stakeholder complains not enough information is received about the project’s progress.What should the project manager do?

A.Edit the stakeholder analysis matrix and adjust the communications management plan for this stakeholder

B.Increase stakeholder awareness towards all available organizational process assets

C.Re-evaluate the communications management plan and adjust the requirements appropriately

D.Conduct a meeting with the specific stakeholder and present the project status in person

項目經理制定了一份嚴格的溝通管理計劃，并定期向所有干系人發送有關項目進度的郵件。然而，一名干系人卻抱怨說沒有收到有關項目進展的足夠信息。項目經理應該怎么做？

A.編輯干系人分析矩陣并為干系人調整溝通管理計劃

B.提高干系人對所有可用組織過程資產的了解

C.重新評價溝通管理計劃，并相應調整需求

D.與干系人召開一次會議，并親自提交項目狀態

PMP答案解析：干系人抱怨沒有收到信息，應該調整溝通管理計劃。

PMP參考答案：A

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