一、PMP英文試題. During the planning phase of a project, the project manager realized that there are differences on the understanding of the project deliverables with a project stakeholder, which results in a strained relationship with that stakeholder. What should the project manager do to address this issue?

A. Ignore the stakeholder

B. Arrange a session with the stakeholder to understand the reasons behind the differences and address them

C. Escalate it to the sponsor so that they can sort it out for the project manager

D. Ask the other team members to convince the stakeholder to back down

中文翻譯.在項(xiàng)目規(guī)劃階段，項(xiàng)目經(jīng)理認(rèn)識(shí)到與其中一名項(xiàng)目干系人在項(xiàng)目可交付成果方面的理解存在差異，從而造成與該項(xiàng)目干系人的關(guān)系緊張。要解決這個(gè)問(wèn)題，項(xiàng)目經(jīng)理應(yīng)該怎么做？

A. 忽視該項(xiàng)目干系人

B. 安排一次與該項(xiàng)目干系人的會(huì)議，了解造成理解差異的原因，并予以解決

C. 將問(wèn)題報(bào)給項(xiàng)目發(fā)起人，讓其為項(xiàng)目經(jīng)理解決此問(wèn)題

D. 讓其他團(tuán)隊(duì)成員說(shuō)服項(xiàng)目的干系人妥協(xié)

PMP參考答案：B. 安排一次與該項(xiàng)目干系人的會(huì)議，了解造成理解差異的原因，并予以解決

PMP答案解析：決策過(guò)程模型（附錄X3.6） P516

二、PMP中文試題.你是項(xiàng)目經(jīng)理，該項(xiàng)目旨在提高公司停車(chē)場(chǎng)的交通流。你決定使用流程圖，以便____。

a．有助于頇測(cè)問(wèn)題將如何發(fā)生

b．說(shuō)明各任務(wù)之間的依賴關(guān)系

c．說(shuō)明過(guò)程的結(jié)果

d．預(yù)測(cè)未來(lái)的輸出結(jié)果

PMP參考答案：a．有助于頇測(cè)問(wèn)題將如何發(fā)生

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