31. Which of the following is most appropriate for face-to-face communication?
有很多溝通的方法，下列哪種情況適合“面對面”的溝通？
A. 提供一個關鍵項目決策的永久記錄時
B. 針對一個團隊成員的負面行為時
C. 鼓勵團隊成員的創新思維時
D. 詢問關鍵干系人信息時
參考答案：B

32. A project has several teams. Team A has repeatedly missed several deadlines in the past. This has caused Team B to have to crash the critical path several times. As the project leader for Team B,you should_____
一個項目由幾個團隊組成，小組A 在過去曾多次在最后期限前沒有完成任務，這導致小組B 好幾次不得不對關鍵路徑趕工。作為B 組項目領導,你應該______
A. 單獨會見項目經理
B. 會見小組A 的領導
C. 會見發起人
D. 會見項目經理和小組A 的領導
參考答案：D

33. You have a project team consisting of people from four countries. The project is very important to the company and the project manager is concerned about its success. The length of the project schedule is acceptable. What type of communication methods should you use?
你的項目團隊來自四個不同的國家。項目對于公司非常重要，項目的工期是可以接受的。在選擇溝通方法上，你應該使用：
A. 非正式口頭
B. 正式書面
C. 正式口頭
D. 非正式書面
參考答案：B

34．Barriers can influence communication when sending or receiving information. Which of the following is NOT a barrier?
當發送或接收信息時，溝通障礙可以能會影響溝通效果。下面哪項不屬于溝通障礙？
A. 偏見
B. 態度和情緒
C. 人身攻擊與興趣
D. 反饋
參考答案：D。

35. The project status meeting is not going well. Everyone is talking at the same time, there are people who are not participating and many topics are being
discussed at random. Which of the following rules for effective meetings is not being adhered to?
項目狀態會議進展不順，每個人都在講話，有人不參與會議，許多議題隨機討論。
下列哪個是有效會議規則而未被遵守？
A. 相互謙恭和體諒
B. 提前制定會議日程
C. 有明確的開會目的
D. 制定公布會議議程
參考答案：D

36. Your project is well into the execution phase and remains on time, on budget and on specification. This morning, your project sponsor called to express concern about the project. Based on the schedule baseline, the project should be nearing implementation, but the sponsor does not know the current status of the project. You remind the sponsor that your team produces a detailed status report weekly and distributes it via e-mail. The sponsor indicates that e-mil is too impersonal and verbal updates are preferred. This situation suggests problems with which of the following project management processes?
項目順利進入到執行階段，按時、在預算內并符合規范。今天早上，項目出資人來電話表示擔心。基于進度基準，該項目接近執行階段，但該出資人不清楚項目目前狀態。你提醒他你們團隊每周出一份詳細的項目狀態報告并通過電子郵件發送。該出資人表示電子郵件太沒人情味而喜歡口頭確認。這一現象說明下列哪個管理過程出了問題？
A. 規劃溝通管理
B. 管理溝通
C. 控制溝通
D. 利害關系都管理
參考答案：A。

37. A project manager has just been assigned a team that comes for many countries including Brazil, China, the US and Britain. What is her BEST tool for success?
一名項目經理剛剛負責一個團隊，該團隊成員來自包括巴西、中國、美國和英國在內的許多國家。以下哪項是她取得成功的最佳工具？
A. 職責分配矩陣
B. 遠程電話會議
C. 團隊信息溝通工作分解結構
D. 溝通和良好有人際關系技巧
參考答案：D

38．A project team was composed of 5 member .five more members additionally joined to this team. what are the communication channels added?
項目團隊原來有5個成員。現在新增加5個。溝通渠道增加了多少？
A. 6條
B. 35條
C. 2倍
D. 20條
參考答案：B。

39．You prepared an integrated project plan and a project schedule. You submitted it to the steering committee, and it was approved. Key stakeholders accepted the plan. It is time to distribute it. Both the project plan and schedule should be distributed to
你在準備一個綜合項目計劃和一個項目時間表。你將它們提交給籌劃指導委員會，并得到了批準。有關各方也接受了計劃。現在是分發這些計劃的時候了。項目計劃和時間表應該分發給:
A． 組織中執行項目的所有有關各方
B． 項目所有的干系人
C． 項目小組成員和項目發起人
D． 在溝通管理計劃中指明的人
參考答案：D。

40. A project team has members in 4 different locations with varying information systems. The project manager works with the project team. To determine how project information will be distributed, these methods are detailed in which document?
項目團隊成員工作在具有不同信息系統的四個地方，項目經理與這些成員一起工作， 要想確定如何發布項目信息，下列哪個文件中詳細描述了信息發布方法？
A. 項目總體計劃
B. 活動定義
C. 溝通管理計劃
D. 員工管理計劃
參考答案：C。